Dealing with Difficult Clients
Beverly Flaxington | Advisor Perpectives, May 2018
Read the article online >Summary: The one universal experience in life is encountering difficult people. They are everywhere. For financial advisors, a client who is difficult is costly in a number of ways. They might be brusque and aggressive with your staff, not respond to your follow-ups and hence never get anything accomplished, not listen or be indifferent.
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