From Financial Planning
1 visitor like this article | Viewed 2918 times | 0 comment
Summary: Tech glitches that cause short-term downtime are more likely to interrupt the flow of daily operations than catastrophic events. A recent report by KPMG found that 35% of the IT failures reported in the financial services industry are related to availability — that is, a service or system was down when needed. Another 28% involved technology that failed to behave as it should.
From WealthManagement.com
1 visitor like this article | Viewed 2904 times | 0 comment
Summary: It’s not just Millennials who’ve come to expect certain services delivered online and in real time. Today’s high-net-worth (HNW) clients of all ages have technology expectations that, if left unmet, could lead to lower client retention and lost new business.
From Think Advisor
1 visitor like this article | Viewed 2861 times | 0 comment
Summary: As the independent advisory business transitions from small business to the next level, firm owners need to transition, too. We’ve written a lot over the years, about how, as firms grow, owners need to become good people managers. They also need to become good leaders; and one of the most critical times for owner-advisors to step up and be a leader is when they or their employees make a mistake or when some new initiative doesn’t do as well as expected.
From InvestmentNews
1 visitor like this article | Viewed 2880 times | 0 comment
Summary: Email and electronic records archiving seems dull, but better record-keeping habits could save many firms a pretty penny. Regulators already have reprimanded firms about archiving emails, but social media posts and other electronic records are raising more compliance headaches for financial advisers — and may possibly become a source of more violations.
From Financial Planning
0 visitor like this article | Viewed 2906 times | 0 comment
Summary: Advisors too can learn from their so-called "curb appeal," which can provide especially useful insights for optimizing the way they run their practice. They should also keep in mind that the end result of seeking greater efficiency is to boost their business.
