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A third-party cyber attack is your firm's problem

Added on November 2017 in Manage Your Practice
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Summary: Recent high-profile cyberattacks underscore the importance of tracking how and where client data is used, transferred and stored by third party vendors to RIAs. The reality is, "the cloud" is not – and never was – a cybersecurity solution.    

Why clients give advisors cookies but not referrals Why clients give advisors cookies but not referrals

Added on November 2017 in Manage Your Practice
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Summary: CHICAGO - Your best clients give you cookies at Christmas. They hug you when they see you. They know the names of your children. But they won't give you a referral.

Smart behaviors that can improve your cybersecurity

Added on November 2017 in Manage Your Practice
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Summary: Some of the cybersecurity best practices for advisors are smart moves for consumers, too.

Schwab IMPACT: Hire Better!

Added on November 2017 in Manage Your Practice
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Summary: Defining the “culture” of an advisory firm is important, yes, but turning those vague impulses into what RIA compensation consultant Kelli Cruz calls a “core competency” requires not just hiring the right people, but also compensating them in ways that meet the firm’s needs as well as those of the employee. Not surprising, it’s where most principals of growing firms stumble.

How Do You Beat a Robo-Advisor? Trust

Added on November 2017 in Manage Your Practice
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Summary: No matter how dire some predictions are for small financial advisory firms, clients still prefer to trust humans rather than machines or software, which is likely to keep an important role for the human advisor.

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