RIAs Say Technology Headaches Are Far from Solved

Summary: Technology for registered investment advisors has come a long way, but it’s still giving them headaches, according to a recent survey of 227 RIAs by Trust Company for America and TechValidate. Out of those surveyed, 44 percent said the most challenging thing was that they were unable to use technology to its full capacity; 43 percent said it was inadequate integration; 38 percent said it was the inability to customize technology to their needs; and another 26 percent complained that the technology overpromised on features that didn’t deliver.